Strategic Plan

Oak Lodge Water Services District, OR

Oak Lodge Sanitary District (now Oak Lodge Water Services District) operates a wastewater treatment plant that discharges to the Willamette River. The District engaged Consor to update their Strategic Plan. The strategies and goals of the updated strategic plan are tied to the District’s budgeting process. The update began with a visioning workshop for the Board of Directors, and reshaping the District’s vision, mission, values, and goals. The results were shared with the management team for refinement. Consor facilitated a focus group discussion with local opinion leaders to ensure the strategies resonated with the most interested stakeholders.

Consor also developed a communications roll out for the plan that included presentations to neighborhood associations, business organizations, and environmental groups; newsletter articles and news releases; and a publication for customers.

Project Highlights

  • Strategic plan update
  • Visioning workshop facilitation
  • Public opinion research including focus groups, stakeholder interviews and surveys
  • Community outreach and education